• Online orders require 48-hours to prepare. Orders are prepared for in-store pickup on the specific date selected during checkout, no earlier or later.
• Online orders can be picked-up in-store no later than 3 pm (by close of business day).
• To place a same-day order for in-store pickup, please call 916-442-4256. If in-stock, we will gladly package items for pickup upon receipt of payment by phone. 
• We require our staff and customers to wear a mask while inside the bakery. We accept contactless forms of payment only (credit card, debit card, Apple Pay or Freeport Bakery gift card). We do not accept cash.
• Orders that are not picked up cannot be refunded and will be donated to Sacramento’s Loaves & Fishes Food Pantry.

We are currently not making custom orders, modifications or substitutions. You may write a brief message on select cakes free of charge (limit 20 letters). For questions, please call 916-442-4256.

For assistance, please call 916-442-4256. With payment, customer acknowledges and agrees to the following return and cancellation policy:

• Refund: orders cancelled 72-hours from pickup time can be refunded to the original form of payment.
• Store credit: orders cancelled 48-hours from pickup time can be refunded as store credit only. 
• Final sale: orders cancelled 24-hours or less from pickup time cannot be refunded. Orders that are not picked up cannot be refunded and will be donated to Sacramento’s Loaves & Fishes Food Pantry.