• Online orders require 48-hours to prepare. Orders are prepared for in-store pickup on the specific date selected during checkout, no earlier or later.
• Online orders can be picked-up in-store no later than 3 pm (by close of business day).
• To place a same-day order for in-store pickup, please call 916-442-4256. If in-stock, we will gladly package items for pickup upon receipt of payment by phone. 
• Please wear a mask if not vaccinated. We accept contactless forms of payment only (credit card, debit card, Apple Pay or Freeport Bakery gift card). We do not accept cash.
• Orders that are not picked up cannot be refunded and will be donated to Sacramento’s Loaves & Fishes Food Pantry.

We are currently not making custom orders, modifications or substitutions. You may write a brief message on select cakes free of charge (limit 20 letters). For questions, please call 916-442-4256.

With payment, customer acknowledges and agrees to the following return and cancellation policy:

• Less than 72-hours from pickup time: orders cannot be cancelled or refunded less than three business days (72-hours) prior to your chosen pickup time. Sale will be considered final.
• 72-hours from pickup time: orders can be cancelled up to three business days (72-hours) prior to your chosen pickup time and will be refunded as a store credit only.
• Full refund: orders must be cancelled at least four business days prior to your chosen pickup time to receive a full refund. Refund will be made to the original form of payment.